Responsible Gaming
At 22 Ricky Casino, gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. Responsible gaming means understanding the risks, setting personal limits and making informed decisions before you play. This page provides general information to help players in Australia maintain control of their gambling and recognise when extra support may be useful.
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Gamble for entertainment
Gambling involves risk, and outcomes are determined by chance or by the rules of the particular game. No strategy can guarantee a win, and previous results do not make a future result more likely. Every bet should be treated as entertainment spending, similar to the cost of another leisure activity. Only use money that you can afford to lose after essential expenses and other commitments have been paid.
In this article
Before you start, decide how much time and money you are comfortable spending. Keep those decisions separate from the excitement of play. If you reach your chosen limit, stop for the day or take a break, even if you feel that a win may be close. Avoid increasing your stake simply because you have lost, and do not try to recover losses by continuing to gamble. Chasing losses can make a difficult situation worse.
Practical habits for safer play
- Set a spending limit before each session and stick to it.
- Set a time limit and take regular breaks away from the screen.
- Keep gambling separate from money needed for rent, bills, food, savings or other essentials.
- Do not borrow money, use credit intended for other purposes or sell possessions to fund gambling.
- Avoid gambling when you are upset, stressed, tired, bored or under the influence of alcohol or other substances.
- Keep a simple record of deposits, bets, wins and losses so that your overall spending remains clear.
- Do not treat gambling as an income source, investment or solution to financial pressure.
- Talk openly with someone you trust if gambling begins to concern you.
Account controls and breaks
Using account controls can help you stay within the boundaries you set. Depending on the options available through your account, you may be able to request deposit, spending or session limits, take a temporary break, or close your account. Limits should be selected carefully because some changes may not take effect immediately or may remain in place for a set period. Check the relevant account settings and terms before confirming a control.
A cooling-off period can be useful when you want distance from gambling without making a longer-term decision. During a break, do not create another account or use another person’s account to continue playing. If you ask for an account to be closed or for self-exclusion, the request should be treated seriously and followed in accordance with the applicable account process and rules.
When to consider a longer break
- You regularly spend more than you planned.
- You gamble for longer than intended or find it difficult to stop.
- You increase your bets after losing.
- You hide gambling activity, deposits or losses from people close to you.
- You feel restless or irritable when you cannot gamble.
- Gambling affects sleep, work, study, relationships or household responsibilities.
- You borrow money or experience financial difficulty because of gambling.
- You feel guilty, anxious or distressed after playing.
You do not need to wait for a serious problem before taking a break. Choosing to pause early is a sensible way to protect your wellbeing. If you think you may be losing control, consider stopping immediately, using available account restrictions and seeking independent advice.
Recognising gambling harm
Gambling harm can affect more than a person’s finances. It may influence mental health, physical wellbeing, family life, employment, study and social relationships. Some people experience harm gradually, while others notice a sudden change in their behaviour. Warning signs can include thinking about gambling throughout the day, feeling unable to stop, spending more to experience the same excitement, or returning to gambling to escape personal problems.
Financial warning signs may include missed payments, unexplained withdrawals, using money set aside for necessities, asking others for loans or relying on credit. Emotional warning signs may include stress, shame, irritability, low mood or anxiety. Relationship warning signs may include secrecy, arguments or withdrawing from family and friends. One warning sign does not automatically mean that a person has a gambling problem, but several signs together should be taken seriously.
Steps you can take
- Stop gambling and avoid making further deposits while you assess the situation.
- Use available limits, account closure or self-exclusion options.
- Tell a trusted person what is happening and ask them to support your plan.
- Review your finances and prioritise essential bills and living costs.
- Remove saved payment methods and reduce easy access to gambling funds where appropriate.
- Seek confidential help from an Australian gambling support service or qualified counsellor.
- If gambling has caused serious financial, emotional or relationship difficulties, seek professional advice as soon as possible.
Support is available for people who gamble as well as for family members, friends and other people affected by gambling. Australian players can contact an appropriate state or territory gambling support service, a qualified health professional or a national gambling counselling service. These services can provide confidential guidance, practical strategies and referrals. If you feel at immediate risk of harming yourself or another person, contact emergency services or an urgent mental health service without delay.
Our approach to safer gambling
22 Ricky Casino aims to provide clear information and tools that support informed play. We may ask players to complete account checks, provide information about their activity or respond to questions about deposits and gambling patterns. These steps can form part of safer gambling and account protection processes. They are designed to help maintain a safe service and do not guarantee that gambling-related harm will not occur.
Players must provide accurate information, use their own account and comply with applicable age, identity and account requirements. Gambling should never be undertaken by a person who is under the applicable legal age. Do not allow another person to use your account, and do not ask someone else to place bets on your behalf. Keep login details and payment information secure, and tell the relevant support team if you believe your account has been accessed without permission.
If you have a concern
If you believe gambling is affecting you or someone close to you, act early. Use the responsible gaming tools available through your account, stop play and seek independent support. For questions about account limits, temporary breaks, self-exclusion or account closure, review the relevant help information or contact 22 Ricky Casino through the support channel provided on the website. Please do not delay seeking professional help while waiting for an account response.
Responsible gaming is an ongoing choice. Set boundaries, review them regularly and be honest about how gambling fits into your life. If it no longer feels enjoyable or remains within your control, stopping is the safest decision.
